ORGANIZATIONAL COMMITMENT WITH QUALITY OF NURSING IN THE RSI SAKINAH MOJOKERTO
Abstract
Background: Good service quality not only measures the luxury of the facility, but from employee behavior and behavior should reflect high professionalism and commitment. Objectives: The purpose of this study was to determine the relationship between Organizational Commitment with Quality of Nursing Service in Inpatient Room of the RSI Sakinah Mojokerto. Methods: This research used Cross Sectional approach. The population of all nurses in the Inpatient Room of the RSI Sakinah Mojokerto, who spoke 85 nurses. Technique Sampling used in this study was Total Sampling and obtained by sample counted 85 respondents. The data source used the primary data obtained through the questionnaire. Data analysis was using the Spearman Rank Test. Results: The results of this study were obtained almost entirely (76.5%) Organizational Commitment in Inpatient Room of RSI Sakinah Mojokerto included in the category of High Organizational Commitment. Nursing Care Quality (Nursing Care Standards and Professional Performance Standards Nurses) at the RSI Sakinah Mojokerto Inpatient Hospital RSI was almost entirely included in the good category. The result of Spearman Rank test statistic with sig level (.05), got correlation value .000 (< .05) meaning that there was a correlation of Organization Commitment with Nursing Care Quality (Nursing Care Standard and Professional Performance Standard of Nurse) at Inpatient Room of the RSI Sakinah Mojokerto. Conclusion: The task of the hospital as a health service institution was to improve the skills, speed, ease and accuracy in conducting the practice of nursing health services and more responsible in providing services so as to maintain commitment to the organization.Downloads
References
Artini, IW., Suarjana, IP, Wijaya Ganda. (2016). The Relationship between the Implementation of Puskesmas Management and Work Commitment with the Quality of Medical Services at Puskesmas Karangasem Regency, Bali. Public Health and Preventive Medicine Archive, 4 (1).
Azwar, S, (2013). Human Attitude Theory and Measurement, Yogyakarta: 2013 Learning Library.
Currently, P. (2015). The Effect of Commitment, Work Motivation and Nurse Professionalism on Service Quality in Undata Hospital, Palu. E-Journal Catalog, 3 (2), 68-76.
Ferdiansyah, A., Muhith, A., Saputra, MH, Fenty. (2017). Overview of Nurse Turnover Rate, Motivation, and Nurse Performance at Hasanah Mojokerto Islamic Hospital. Proceedings of the 1st National Series of Research Results and Community Service Seminar 2017.
Hardika, R. (2017). Development of Organizational Culture Model for Job Satisfaction and Nurse Performance in Banjarmasin Islamic Hospital. Health Dynamics, 8 (1).
Hidayati, AN, Suryawati, C., Sriatmi, A. (2014). Relationship Analysis of Patient Characteristics with Semarang Eye Center (Sec) Outpatient Services Sultan Agung Islamic Hospital Semarang. Journal of Public Health (E-Journal), 2 (1).
Maria, S., Et al. (2016). Effect of Job Satisfaction, Work Environment and Self-Efficacy on Organizational Commitment in Samarinda SMC Hospital. Journal of Economics and Finance, 13 (1).
Mariyanti, E. (2014). Effect of Work Involvement and Job Satisfaction on Organizational Commitment (Case Study in Nurses of Private Hospitals in Padang City). KomTekInfo Journal of the Faculty of Computer Science, 1 (1).
Menik, K. (2015). The Relationship between Nurse Motivation and Work Commitment with the Implementation of Patient Safety in the Rsup Sanglah Intensive Room in Denpasar. Thesis, Denpasar, 2015.
Muhith, A. (2017). Development of Nursing Care Quality Model. Yogyakarta: CV Threepreneur.
Muhith, A., Nursalam, N. (2012). Quality of Nursing Care Based on Analysis of Nurse Performance and Satisfaction of Nurses and Patients. Nurse Journal, 7 (1), 47–55.
Muhith, A., Saputra, MH, & Nursalam, N. (2017). Marketing Mix by Bed Occupancy Ratio (BOR). Nurse Journal, 8 (1), 135-141.
Nasir, A., Muhith, A., Ideputri, M. E. (2011). Research Methodology Textbook Health. Yogyakarta: Nuha Medika.
Ningkiswari, I. A., Wulandari, R. D. (2017). The Effect of Job Satisfaction on the Commitment of Employees at Undaan Eye Hospital in Surabaya. JAKI, 5.
Rahayu, F. D. (2012). The Relationship Between Organizational Culture and Organizational Commitment to Nurses at the Regional General Hospital Dr. Syaiful Anwar Malang. Journal of Psychology, 1 (2), 61-73.
Shobirin, (2016). The Relationship between Application of Puskesmas Management and Work Commitment of Officers to the Quality of Medical Services at the Public Health Center of Bangkalan Regency. Public Administration Research Journal, 2 (2), 513 – 526.
Sopiah. (2008). Organizational Behavior. Yogyakarta: Andi.
Supartiningsih, S. (2017). Hospital Patient Satisfaction Quality Services: Cases in Outpatients. Journal of Medicoeticolegal and Hospital Management, 6 (1), 9-15.
Copyright (c) 2022 Abdul Muhith, Indira Yulias Wihannusa, Siti Nur Hasina, Imamatul Faizah, Ratna Yunita Sari
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with Nurse and Health: Jurnal Keperawatan agree to the following terms:
- Authors retain copyright licensed under a Creative Commons Attribution-NonCommercial 4.0 (CC BY-NC 4.0), which allows others to remix, tweak, and build upon the authors' work non-commercially, and although the others' new works must also acknowledge the authors and be non-commercial, they don't have to license their derivative works on the same terms.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). Authors can archive pre-print and post-print or publisher's version/PDF.
_resize1.jpg)
