THE RELATIONSHIP OF INDIVIDUAL CHARACTERISTICS AND NURSES CARING BEHAVIOR IN JOMBANG GENERAL HOSPITAL

Sylvie Puspita; Ardiyanti Hidayah

Sylvie Puspita STIKES Husada Jombang
Ardiyanti Hidayah STIKES Husada Jombang

Abstrak

Background: Public demands for the quality of health service increase highly and become the responsibility of hospitals. One factor affecting the quality of health services is nurses in providing nursing care (Mailani, 2017).Objective: The purpose of this study was to determine the relationship between individual characteristics with nurses caring behavior at Jombang General Hospital.Methods: The research design used in this research is correlation analytic with cross sectional approach. The population used was all nurses in 4 internal rooms of the Jombang General Hospital with total sampling technique. The number of samples in the study were 58 nurses. The instruments used were questionnaires and analysis tests using Spearman-Rank.Results: The results showed that the majority of respondents were 38 female respondents (65.5%), 35 respondents aged 3-45 years (55.2%), 40 respondents educated d3 nursing (70.7%), 47 respondents are married woman (81%), 21 respondents are working 1-5 years (36.2%). There are 45 respondents (77.6) have Nurse caring behavior. Based on Spearmen-Rank test results, there is a relationship between age and nurses caring behavior with Sig. (2-tailed) 0.03 <0.05 and there is also a relationship between the length of work and the Sig. (2-tailed) 0.01 <0.05.Conclusion: The good caring nurse behavior towards patients will improve the quality of hospital services and a good image for the hospital itself. This is because most of the number of employees in the hospital are nurses and automatically the most services are also provided by nurses. Key words: Caring, nurse, individual characteristics.

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