DIGITALIZATION OF LEADERSHIP COMMUNICATION, WORK MOTIVATION, AND NURSE PERFORMANCE: A LITERATURE REVIEW

  • Dewa Gede Wisnu Wardana Institute of Technology and Health Bali, Indonesia
  • Ni Luh Putu Inca Buntari Agustin Institute of Technology and Health Bali, Indonesia
  • I Gusti Ngurah Made Kusuma Negara Institute of Technology and Health Bali, Indonesia
  • Yustina ni putu Yusniawati Institute of Technology and Health Bali, Indonesia
Keywords: Digitalization, Leadership, Communication, Work motivation, Nurses' performance

Abstract

Background: Digitalization is a process of transformation from a traditional era to a digital era influenced by technological developments. Digitization affects various aspects of life, including the health sector, especially leadership communication which influences work motivation and nurse performance which is visible during the Covid-19 pandemic. The purpose of this literature review is to identify digitalization in leadership communication, work motivation, and performance of nurses or employees. Design: This research design is a literature review. Data Sources: Search for articles using four journal databases, namely OWL (Online Wiley Library), Google Scholar, Pubmed, and Science Direct. Review Methods: Used PRISMA Flow Diagram to find a total of 11 articles that met the inclusion criteria were reviewed. Results and conclusion: The results of the review of the article entitled "Digitalization of Leadership Communication, Work Motivation, and Nurse Performance" found that the digitalization process in leadership communication is fairly difficult. Leaders must be able to use various types of digital communication media in communicating with staff or nurses. When leading transformational digital change, leaders strive for constant communication and coaching-oriented actions. Leaders who can be able to transform well in digitalization will be able to provide good work motivation for staff or nurses. Effective work motivation in the digitalization of leader communication will impact good nurse performance as shown by nurses coming on time, providing fast service, adhering to standards, and making a solid team  

Downloads

Download data is not yet available.

Author Biography

Yustina ni putu Yusniawati, Institute of Technology and Health Bali, Indonesia
keperawatan Emergency

References

Akbari, T. T., & Pratomo, R. R. (2021). The New Normal Leadership: How Technology Alter Communication Style in Contemporary Organization. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 6(1), 1–12. https://doi.org/10.25008/jkiski.v6i1.523 DOI: https://doi.org/10.25008/jkiski.v6i1.523

Asdar, M., Ismail, K. ., Mabui, D. ., Tumpu, M., Raynonto, M., Muhammad, A., Yogananti, A. ., Mansyur, Irianto, & Radjawane, L. . (2021). Komunikasi Di Era Digital. CV. Tohar Media.

Deressa, A. T., & Zeru, G. (2019). Work Motivation and Its Effects on Organizational Performance: The Case of Nurses in Hawassa Public and Private Hospitals: Mixed Method Study Approach. BMC Research Notes, 12(1), 1–6. https://doi.org/10.1186/s13104-019-4255-7 DOI: https://doi.org/10.1186/s13104-019-4255-7

Fatihah, D. ., & Nurul, D. (2018). Pengaruh Kepemiminan dan Komunikasi Terhadap Motivasi Serta Dampaknya Pada Kinerja Perawat di RS AMN Subang PTPN VIII. Jurnal E-BIS, 2(1). DOI: https://doi.org/10.37339/e-bis.v2i1.83

Hartono, B., Hidayati, A., Kurniati, T., & Basir, N. (2020). The Effect of Head’s Leadership and Nurses’ Job Motivation on Nursing Performance in the Hospital Inpatient Room. Jurnal Administrasi Kesehatan Indonesia, 8(2), 175. https://doi.org/10.20473/jaki.v8i2.2020.175-187 DOI: https://doi.org/10.20473/jaki.v8i2.2020.175-187

Korte, L., & Bohnet-Joschko, S. (2022). Digitization in Everyday Nursing Care: A Vignette Study in German Hospitals. International Journal of Environmental Research and Public Health, 19(17). https://doi.org/10.3390/ijerph191710775 DOI: https://doi.org/10.3390/ijerph191710775

Muhammad, I., & Gobel, L. . (2018). Kepemimpinan Dalam Organisasi: Perspektif Dasar, Konvensional, dan Kontemporer. In Universitas Sumatera Utara (Issue April). TAB Grafika Yogyakarta.

Nursalam. (2017). Manajemen Keperawatan: Aplikasi dalam Praktik Keperawatan Profesional. Salemba Medika.

Pettersen, I. J., & Solstad, E. (2023). From Relationship Orientation to Task Orientation: On the Digitalization of Clinical Leaders. Financial Accountability and Management, 39(1), 151–166. https://doi.org/10.1111/faam.12305 DOI: https://doi.org/10.1111/faam.12305

Sari, C., & Aini, Q. (2017). The Influence of Leadership and Motivation to Nurses Perfomance in Private Hospital Master of Hospital Management , Universitas Muhammadiyah Yogyakarta , Indonesia Abstract : Hospital services require comprehensive and professional performance of nurses i. Master of Hospital Management Universitas Muhammadiyah Yogyakarta, Indonesiayah Yogyakarta, Indonesia, Sipatu 2013.

Sasauw, P. I., Tewal, B., & Trang, I. (2023). Analisis Hubungan Gaya Kepemimpinan, Motivasi, dan Komunikasi Terhadap Kinerja Perawat pada Rumah Sakit Umum Daerah Tobelo. 11(1), 271–280.

Sunagawa, G., Yada, H., Odachi, R., & Adachi, K. (2022). The Effect of Nurses’ Characteristics and Motivation on the Development of Their Career Intentions. Journal of UOEH, 44(1), 35–41. https://doi.org/10.7888/juoeh.44.35 DOI: https://doi.org/10.7888/juoeh.44.35

Winarno, R., Dessy, & Prima. (2022). Hubungan Komunikasi Organisasi, Gaya Kepemimpinan, Motivasi, dan Sikap dengan Kinerja Perawat di RSUD Dr.A.Dadi Tjokrodipo. Malahayati Nursing Journal, 4(1), 38–47. https://doi.org/https://doi.org/10.33024/mnj.v1i1.5422 DOI: https://doi.org/10.33024/mnj.v1i1.5422

Yuliantini, & Retna. (2021). The Analysis of Nurse Performance During Covid-19 Pandemic: A Case Study From Private Hospital in Tangerang. Jurnal Manajemen Teori Dan Terapan. https://doi.org/10.20473/Jmtt.V14i2.2 DOI: https://doi.org/10.20473/jmtt.v14i2.27672

Agustini, N. L. P. I. B., Nursalam, N., Sukartini, T., Rismayanti, I. D. A., & Suniadewi, N. W. (2023). Palliative care learning model based on transformational learning theory in palliative care of nursing students in Indonesia. Enfermeria clinica (English Edition), 33(2), 102–114. https://doi.org/10.1016/j.enfcle.2022.10.001 DOI: https://doi.org/10.1016/j.enfcle.2022.10.001

Agustini, N. L. P. I. B., Yusniawati, Y. N. P., & Atika, P. (2009). Effect of Health Education Intervention about Emergencies on the Knowledge and Ability of Parents in Handling Children with Emergency Condition.

Published
2023-11-20
How to Cite
Wardana, D. G. W., Agustin, N. L. P. I. B., Negara, I. G. N. M. K., & Yusniawati, Y. ni putu. (2023). DIGITALIZATION OF LEADERSHIP COMMUNICATION, WORK MOTIVATION, AND NURSE PERFORMANCE: A LITERATURE REVIEW. Nurse and Health: Jurnal Keperawatan, 12(2), 143-155. https://doi.org/10.36720/nhjk.v12i2.539
Abstract viewed = 666 times
PDF downloaded = 323 times iThenticate Result downloaded = 20 times