PHENOMENOLOGY STUDY: COMMUNICATION BETWEEN LECTURERS AND STUDENTS DURING THE COVID-19 PANDEMIC

Anastasy Mamoba; Bekki Wildiana Fajariyah; Jesika Maria Josefin; Merry Tri Kusuma Wardani; Nadia Esya Puri; Nayu Damayanti; Nicholas Setiawan Saputra; Regita Yuliana Bete; Sisilia Dwi Agustina; Berliany Venny Sipollo; Yafet Pradikatama Prihanto

doi:10.36720/ickc.v2i1.510

Anastasy Mamoba STIKes Panti Waluya Malang
Bekki Wildiana Fajariyah STIKes Panti Waluya Malang
Jesika Maria Josefin STIKes Panti Waluya Malang
Merry Tri Kusuma Wardani STIKes Panti Waluya Malang
Nadia Esya Puri STIKes Panti Waluya Malang
Nayu Damayanti STIKes Panti Waluya Malang
Nicholas Setiawan Saputra STIKes Panti Waluya Malang
Regita Yuliana Bete STIKes Panti Waluya Malang
Sisilia Dwi Agustina STIKes Panti Waluya Malang
Berliany Venny Sipollo STIKes Panti Waluya Malang
Yafet Pradikatama Prihanto STIKes Panti Waluya Malang

DOI: https://doi.org/10.36720/ickc.v2i1.510

Keywords: Communication, COVID-19, Ethics, Lecturers, Students

Abstract

Backgrounds: Communication is an attempt to form opinions or ideas, express feelings, be known or understood by others, and the ability to convey information or messages from communicator to communicant through channels or media in the hope of getting feedback. Objectives: The purpose of this study was to find out the description of communication between lecturers and students during the COVID-19 pandemic. Methods: Qualitative research uses a phenomenological study with 14 respondents, using interview techniques. Results: Research results consist of 6 sub-themes namely new knowledge, delivery method, clarification, 5S program, reflection of modesty and professionalism, 2 themes of learning activities and ethics, and 1 major theme of learning ethics. Conclusion: The results of exploring the ethics of communication between lecturers and students offline and online during the COVID-19 pandemic found that it is necessary to maintain the 5S program and reflect politeness in the teaching and learning process, namely communication between students and lecturers, the results of exploring the use of language and the emotional status of lecturers and students in communicating during the period the COVID-19 pandemic found that lecturers need to maintain professionalism as teachers through their caring attitude towards student understanding when communicating in a way that students can understand and increasing adult learning that involves new knowledge.

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